Frost & Sullivan lauds Mitel for Blazing a Trail with Cloud Ready Unified Communication

Based on its recent analysis of the unified communications (UC) virtualization market, Frost & Sullivan has recognized Mitel with the 2013 North America Award for Product Leadership. Mitel gained recognition for its pioneering product developments in real-time communications software virtualization, a critical technology that enables customers to migrate part or all of their business communications to the cloud.

Each year, Frost & Sullivan presents this award to the company that demonstrates innovation in product features, and functionality that provides enhanced quality and higher value to customers.

The award recognizes the rapid acceptance such innovation finds in the marketplace. “While Mitel has used its first-to-market advantages optimally, it has also regularly improved its single software stream to provide the same features, quality of service, warranty, and software assurance programs, no matter how customers choose to deploy its solutions,” said Frost & Sullivan Senior Analyst, Robert Arnold. “The company has streamlined development, sales, training and support, to provide a consistent user experience across private cloud or customer premises equipment, hosted or public cloud configurations.”

Mitel is among the select few that can address customers of nearly any type and size. Benefits,  such as hardware consolidation and unified management, attract small and medium businesses unwilling to acquire the numerous hardware servers that that traditional UC architectures require. Large organizations gain even greater benefits, which are enabled by streamlined operations, including faster installation and upgrade cycles, centralized provisioning, management and control, integration with VMware processor optimization, and business continuity.

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