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Dec11

Microsost System Center Operations Manager Gone Live!

Categories // Latest News, Blog

System Centre Operations Manager (SCOM) is now SaintGroup's primary operational tool

SaintGroup is pleased to announce that the initial phase of its deployment of Microsoft's System Centre Operations Manager (SCOM) has now gone live. The initial scope of the project underpins the operational delivery of SaintGroup’s Didsbury, Manchester based Network Operations Centre (NOC). This has therefore kept the focus on migrating the current customer infrastructures, managed by SaintGroup into Systems Centre Operations Manager. 

SCOM is now the primary operational tool being used by SaintGroup. The monitors and rules configured in SCOM are supported by the polling carried out against the customer environments. This allows SCOM to receive both statistical data and alerts of varying breadth and depth. We currently have nearly 300 Management Pack Templates deployed in SCOM; each of these contain the business rules which include the performance counters and measures, monitors, triggers and thresholds that we are monitoring.

This initial scope has been focussed on providing a like for like Capacity and Availability service for the existing customer estates managed. As the data flows into SCOM we are now building a repository of information and our data warehouse now has a range of reports and management information that is available for our Service Delivery team to exploit. Sessions are now being progressed with our SCOM project team in order to further develop the management information we provide to our customers.

To read the Microsoft Case Study on SaintGroup's implementation of SCOM, click on the following link:  http://www.microsoft.com/casestudies/Case_Study_Detail.aspx?CaseStudyID=710000001429

To read more click here: http://www.SaintGroup.com/resources/item/SaintGroup-selects-microsoft-case-study?category_id=3