The ‘Future of the PBX’ debate: Main attraction or sideshow?

Should customers ditch their On-Premise CPE Telephony solution for a new Cloud-based Hosted solution?

For SaintGroup, hosted telephony or On-Premise CPE are deployment choices; The focus should be on Unified Communications as the solution that can create the business benefits. Whether it’s deployed on-site either virtualised or on proprietary hardware; whether it’s in the cloud with perpetual or subscription licencing; whether a solution complements or replaces their current PBX, they’re all simply deployment choices. Any UC provider that only focuses on a single deployment choice may be doing a disservice to their customers. For SaintGroup the key is to understand a customer’s existing environment and work out the most cost effective and practical ways for them to benefit from improved collaboration, ease of management and reduced costs such as travel.

In addition, a Unified Communications strategy isn’t just about the phone system; it’s about having a network that combines your private data, internet and PSTN traffic; it’s about integrating telephony with business productivity applications and it’s about leveraging your current investments. SaintGroup focuses on how to best accomplish the business benefits of Unified Communications; not where it’s deployed.