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Aug14

What is UC?

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Unified Communications is a term which has caused some confusion over the last few years...

UC Definition – Communications Integrated to optimise Business Processes.
UC is the integration of real time and non-real time communication services.

Real Time

• IM (Instant Messaging (Chat))
• Presence (Availability)
• IP Telephony
• Video Conferencing
• Collaboration
• Mobile (Smart Device)
• Federation

Non-Real Time

• Voicemail
• SMS (Text)
• Email
• Fax

UC is a multiple set of products that provides a consistent unified interface, and user experience across multiple devices and media types.

Reduced costs, flexible working and increased productivity to mention but a few, are just some of the benefits from utilising UC within your business.

SaintGroup Managed Services offers a complete suite of products to meet your UC needs, offering multiple deployment and licensing options.

Please click here to view our full range of services.