Articles tagged with: Opinion Piece

Jul13

Storage and security are still the key issues in the cloud computing landscape

So what is happening in the world of many Clouds – everything is becoming virtualised or optimised, but where are the real bottlenecks, and what are the key issues in this ever changing mobile world?

According to IDC, storage still presents the major challenge in Cloud based computing, and security is still the key fear which prevents many organisations from starting out on the scary, but exciting journey of transformation.

Jul13

The importance of Trust

Categories // Featured, Blog

Stephen Covey Jr. in his book “The Speed of Trust” highlights trust as “the one thing that changes everything”. In essence, his idea is that where trust exists, speed increases and costs decrease, with of course the corollary that a lack of trust decreases speed and increases costs being equally true. The impact of global terrorism on air travel is probably the clearest example of his thesis in action.

Jul02

Microsoft Systems Centre 2012 Underpins SaintGroup Operations

Categories // Featured, Latest News, Articles

Tim Clegg, SaintGroup' Head of Transformation explains the decision to deploy Microsoft's Systems Centre 2012 to underpin its managed service provision to its current customers, and provide the foundation to grow its managed services transformational business.

The recently launched Microsoft Systems Centre 2012 suite brings together a range of modules with a common thread built around Orchestrator, the module that supports the workflow and process automation across the Data Centre and End User Device Management. Fundamentally we believe the Systems Centre 2012 deployment will enable SaintGroup to turn the complex infrastructure needs of our customers in to a streamlined and agile infrastructure and responsive to the ever changing business drivers our customers have.

Jun18

Clarifying Leadership

Categories // Featured, Blog

Over the years theories of leadership have developed derived from business itself, sport, politics and military history. Leadership is an intangible quality: to paraphrase Supreme Court Justice Stewart “I can’t define it intelligibly but I know it when I see it”.

Jun07

The Olympics – excitement and prudence in equal measure

Categories // Featured, Blog

CEO Martin Mackay talks about the challenges that businesses will face when the Olympics come to town.

I can remember vividly watching Lord Coe’s final presentation to the International Olympic Committee in 2005 (I remember the time because we were in the middle of the most sensational Ashes series for 20 years!) and the subsequent feeling of patriotic pride as London was awarded the games of the XXX Olympiad. – of course that patriotic fervour was in no way increased by the thought that we had beaten the French!

May28

Unified Comms Confusions Blights Adoption

Categories // Featured, Latest News, Blog

“In these straightened financial times, it is difficult to get people to buy into unified communications” IT Pro reports...

Referring to SaintGroup’ recent survey of 100 business and IT decision makers, where 51 per cent of respondents said unified communications (UC) was the technology that contributed most to their business agility, IT Pro states that CIOs are reluctant to invest because of concerns over costs and deployment.

May24

A Picture Paints a Thousand Words

Categories // Blog

On the wall in the London office is the picture I drew about a year about to illustrate the vision of our cloud architecture...

I have to say that my complete lack of talent as an artist is immediately apparent - I am looking at it as I write this blog entry, and I can see that I have managed to make even the pin man (representing our customer end-user) look decidedly off-shape! However, the picture was never designed to do more than illustrate a concept.

Apr23

Accountability

Categories // Blog

What is accountability and how do you drive it across the organisation?

When customers have issues with our service we have to respond with behaviour entirely compatible with our core operating philosophy: we have to recognise the customer's frustration and perception of poor service (even if we believe that the perception is unfair, we cannot deny the customer's perception and we have to acknowledge it), we have to be open & honest about our failings and we have to take accountability to fix the problems and make the customer delighted with our service.

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SaintGroup News

News
Events
Blog Posts

- Security Forum - 20th June
- SaintGroup Launches Social Responcibility Project - 27th June
  
  SaintGroup opens US$500 000 Housing project for Sesiyafunda Foundation
- SaintGroup Joins IAMEC - 12th June
  
  SaintGroup joins International Association of Master Electrical Contractors to refine DataCenter and Related Standards
- Security Forum - 20th June
- SaintGroup Launches Social Responcibility Project - 27th June
  
  SaintGroup opens US$500 000 Housing project for Sesiyafunda Foundation
- SaintGroup Joins IAMEC - 12th June
  
  SaintGroup joins International Association of Master Electrical Contractors to refine DataCenter and Related Standards
- Gartner's Magic Quadrant Recognises Brocade's Vision
  
  Strengths in the metrics of “completeness of vision” and “ability to execute,” set Brocade in the “Visionaries” quadrant.
- Frost & Sullivan lauds Mitel for Blazing a Trail with Cloud Ready Unified Communication
  
  Mitel leads the industry with single software stream enabling customers to
- Business Productivity with Lync has a clear ROI
  
  SaintGroup considers the options for increasing productivity and ROI as businesses increase focus on always-on availability